On a Windows PaperCut server open the Services menu by pressing Windows key + R, then type services.msc and hit the enter key.See Stopping and Starting PaperCut Services for information on how to check whether the service is started on other platforms like macOS and Linux. The first thing to check is to ensure the PaperCut Primary Application server service is started. A problem connecting an external database.The Keystore which holds the SSL certificate has been misconfigured.Another application is trying to use the same ports as the PaperCut server.The database has become corrupted because of tampering.PaperCut was configured to run as a service account, but the password has expired.We see this symptom happen for a few reasons that we’ll explore in this article, like… If you are the system administrator for your organization, great! If that doesn’t sound like you we recommend looping in your IT department/Help Desk/Service Desk at this point before going any further. Instead you should check our article PaperCut Web Interface Won’t Load. If you are able to log on using one of those two URLs from the server, but can’t reach the server from another workstation, that sounds like a networking issue (wrong IP, wrong hostname, the ports are blocked on the firewall, something to do with DNS, etc…) which is outside the scope of this article. This may be the case because the PaperCut Primary Application encountered an error when starting up and is not running. This simple phrase can mean a lot of different things, but for the purpose of this article “the server won’t start” means that many PaperCut features are not working and admins cannot log into the web interface locally, or. What do we mean by “the server won’t start”?
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